CarsNow Warranty
Curated For You
Every vehicle delivered by CarsNow undergoes our stringent 151-point quality inspection and comes with 24x7 Roadside Assistance nationwide, with comprehensive warranty packages curated for you.
Optional Powertrain Warranty
Comprehensive protection packages available at an extra cost covering internal engine assemblies, gearbox components, ECU, and drive systems.
24x7 Roadside Assistance
Pan-India breakdown coverage including flat tyre support, battery jumpstart, emergency fuel, and towing.
151-Point Certification
Multi-tier diagnostic testing by certified master technicians prior to showroom onboarding.
The 151-Point Inspection Standard
Before any pre-owned vehicle enters our inventory, it must pass a rigorous multi-stage audit. Our certified technicians evaluate:
- Engine & Drivetrain (42 Points): Compression check, turbocharger performance, transmission shift timing, coolant purity, oil leak screening, and belt integrity.
- Chassis & Frame (28 Points): Frame alignment, unibody weld integrity, underbody corrosion inspection, and accident deformation audits.
- Suspension & Brakes (31 Points): Air suspension bellows, active dampers, rotor wear thickness, brake lines, ABS/ESP module calibration.
- Electrical & Modules (34 Points): OBD-II computer diagnostic scanning, ambient lighting, sunroof motors, infotainment, instrument cluster, and battery health index.
- Road Test & Dynamics (16 Points): High-speed stability, NVH levels, steering alignment, acceleration response, and braking distance tests.
Warranty Coverage Scope
We offer optional comprehensive warranty packages at an extra cost covering repairs and OEM component replacements:
| Component Group | Included Parts / Assemblies | Coverage Type |
|---|---|---|
| Engine Assembly | Cylinder head, pistons, crankshaft, camshaft, oil pump, turbocharger, timing chains | 100% Cashless |
| Transmission & Gearbox | Torque converter, clutch packs (DSG/PDK), mechatronic units, planetary gears, differential | 100% Cashless |
| Electrical Systems | Alternator, starter motor, wiper motors, power window regulators, main ECU | 100% Cashless |
| Cooling & AC | Radiator, water pump, AC compressor, condenser, cooling fan assembly | 100% Cashless |
Seamless Claim Settlement
If you experience any unexpected mechanical or electrical issue during your warranty tenure:
1. Call the 24/7 Helpline: Report the symptom directly to our service helpline or WhatsApp concierge.
2. Authorized Workshop Visit: We coordinate an appointment at the nearest authorized dealership or certified partner service center.
3. Cashless Resolution: Once diagnosed and approved, repairs are billed directly to CarsNow with zero out-of-pocket hassle for covered components.
Need Extended Warranty on Your Vehicle?
We offer multi-year extended protection packages for BMW, Mercedes-Benz, Audi, Porsche, Range Rover, and Jaguar vehicles.
Inquire with Warranty Advisor